Frequently Asked Questions
Everything you need to know about your Sistaco™ Mineral Bond experience.
What makes the Sistaco™ Mineral Bond system different from traditional gel polish?
Unlike traditional gel polish, Sistaco™ uses a unique Mineral Bond technology that applies as a powder. It is non-toxic, vegan, and cruelty-free, providing a salon-quality finish without the harmful chemicals or lengthy removal processes associated with standard gels.
How long does a Sistaco™ manicure typically last?
When applied correctly following our step-by-step guide, a Sistaco™ manicure can last up to two weeks. The mineral powder creates a durable, chip-resistant layer that protects your natural nails while maintaining a high-shine finish.
What are your shipping times and costs?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days domestically, while international shipping can take 7-14 business days depending on the destination and customs processing.
Can I return my order if I am not satisfied?
We want you to love your nails! If you are not completely satisfied, we offer a 30-day return policy for unused and unopened products. Please contact our support team to initiate a return or if you have concerns regarding a used starter kit.
Is the Sistaco™ LED lamp safe to use?
Yes, our LED lamps are designed specifically for the Mineral Bond system. They use low-wattage LED light rather than high-intensity UV rays, making them safer for your skin while ensuring a rapid 60-second cure for your manicure.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna to make your beauty routine more accessible.